To display the answer to a specific question, click on the question itself.
Are you expensive?
What are some other applications you support?
What kind of data can you collect?
Do I have to sign a contract?
What geographic areas do you service?
Can you place phone calls? That is, do you do outbound dialing?
How are the voice prompts recorded?
Do you guarantee up-time?
What kind of control do I have in the script the callers or web-users hear or see?
How long is my collected data available?
Do you support EDI for orders or other reporting?
What options do I have when sending notification emails?
What if your reports don't show me what I need?
Do you charge extra for writing scripts for the different data collection methods like IVR and web-based?
How do I listen to the recordings that the callers leave on the system?
How do my calls get routed to the right script?
How do I set up and modify authorized callers, lists of stores and products, etc?
What languages do you support in the script?
What kind of extra data can I reference in my questionnaires?