Interactive Sales Solutions provides telephone interactive voice response (IVR), web-based, and personal electronic device (cellphones, tablets, etc.) data collection and reporting for a wide range of industries across North America and the Caribbean.

 

Try the ISSI system for yourself!

Use the icons below to see web versions or call

866-460-0004

To hear the demonstrations on the phone.

These demonstrations show a few of the capabilities we provide.  Any of these capabilities can be applied to your specific needs.

The system capabilities are best demonstrated if you set up a temporary account through which to receive data.

 
 

Place the mouse on each icon below for examples of some demonstrations of the ISSI capabilities.  Click on the icon to try the web version or call 866-460-0004 to try the demos using the telephone IVR.

 

Time Clock: check in/checkout, arrival/departure time, time spent on job Survey: satisfaction, work performance, service levels Checklist: quality, work performed, job requirements Call Reporting: Many uses for reporting activity on site; retail store, delivery/setup, repair services Order Entry: Applications for sales personnel, wholesalers, consumers, retailers Information Request: from consumers, sales leads, service requests





  

 Click here to see some reports
 
 

Check In/Check Out Time Clock: Illustrates a scenario where your personnel calls on arrival and departure to report their status

 
 
  • Responses sent immediately or in summarized reports
  • Alerts can be sent based on specific questions or responses
  • Schedule questions based on timeframe, number of responses, and others

 

Customer/Client Survey: Illustrates a simple survey

 
 
  • Send late arrival emails to a single address or many recipients
  • Send summary reports
  • Data reported in many formats - XML, tab delimited, CSV

 

Quality Control Checklist: Illustrates a scenario where client management reports on cleaning company performance

 
 
  • Assign values to responses and score sections and total
  • Alerts/Notifications - based on responses
  • Questions can be variable based on chain, store, personnel, and others

 

Store Call Reporting: Illustrates a typical merchandising/store service report

 
 
  • Questions can be tailored to the selected chain, store, manufacturer, or product
  • Exception alerts and notifications can be sent immediately to the appropriate manager
  • Track store/shelf conditions and personnel activities

 

Product or Supplies Order Entry: Illustrates a simple order entry

 
 
  • Supports discounts - specifically entered or specific to selected chain or manufacturer
  • Pre-fill prices based on database values
  • Alternate shipping and billing address entries
  • Calculate subtotals and totals
  • Send to many endpoints via email, XML, CSV, or specialized formats
  • Use for pick and pack lists

 

Information Request: Sample version of our "information request form"

 
 
  • Collect name and address information
  • Tailored questions based on interest expressed or info needed
  • Notifications/Alerts sent immediately or at scheduled times
  • Capture voice or text
  • Ideal for marketing, satisfaction, quality, feedback surveys

System Reports Demonstrations

You can view a few reports here

General Report

  • This report allows you to select a timeframe, a specific report (if multiple reports are set up), and various other selections of data for "drill down" capabilities.

Out-of-Stock Report

  • This example is a static report that can be designed and updated on a regular schedule.  It is useful if you need the information on a daily basis, but not necessarily immediately when an out-of-stock is reported.

Locations-Not Called-On Report

  • This report can be generated when your database has schedule information for stores/sites.  It can be used to view a list of locations that should have been called on, but the system recorded no check in/check out information for in the timeframe or date set for the location.